Tikketfy FAQ
What is Tikketfy and how does it work?
Tikketfy is a ticketing platform for event and tour organizers.
Create events, sell tickets online or in person, and scan at the door—all in one easy-to-use system.
Who can use Tikketfy?
It’s perfect for tour operators, venues, festivals, events, and more—big or small.
Do I need a website to sell tickets with Tikketfy?
You can sell directly from your physical location with a terminal, computer or share your Tikketfy event link on social media. If you’d like a website, we can help build one for you too.
How do I create my first event or tour?
Just log in to your dashboard, click “Create Tickets,” and follow the step-by-step prompts to set up ticket types, pricing, dates, and more.
How much does Tikketfy cost?
Is there a free plan?
Are there any monthly or hidden fees?
Who pays the transaction fees—me or the ticket buyer?
– Pass all fees to the customer
– Absorb the fees yourself
– Adjust the fees to cover other business costs
Do I need a separate payment processor?
Can I sell tickets online and in person?
How does the QR code system work?
Can I choose to generate one QR code for multiple tickets?
Can tickets be scanned from a phone?
Can I customize my ticket layout or branding?
Can I limit the number of tickets sold per event?
Can I set different ticket types (e.g., Adult, Child, VIP)?
Can I offer discount codes or promo pricing?
How do I get paid?
When will I receive my ticket revenue?
Can I connect my Stripe (or other) account?
What Platforms is Tikketfy Certified to?
Can I have multiple users or staff logins?
Can I track ticket sales and attendance?
Does Tikketfy offer reporting tools?
Can I export my data?
Who handles customer service for ticket buyers?
Can I offer refunds or exchanges?
What happens if my event is canceled?
Is Tikketfy secure?
Can I password-protect an event?
Can I restrict ticket sales by date or location?
Can I use Tikketfy outside the U.S.?
We offer flexible payment processing options. You can connect your existing payment processor, provided it’s certified on our platform, or choose from our preferred partners. This flexibility ensures that you can operate smoothly regardless of your location.
If you have specific requirements or need assistance with international operations, feel free to reach out. We’re here to support your global ticketing needs.
Does Tikketfy support multiple currencies or languages?
If you need assistance with setting up these features or have specific requirements, feel free to contact us. We’re here to help you tailor your event’s ticketing experience to your audience’s needs.
